She was the only ID who excelled
After meeting 20+ various companies, Jo was the only ID who excelled in our criteria. The quotation she gave exceeded our budget slightly, but she was able to explain the reasons why. We provided a lot of input on the design that we wanted, but Jo provided a lot of recommendations on top of that. Even when what we wanted may not work well aesthetically or practically-wise, Jo was never pushy and would always listen to our ideas. She would then explain her reasons before we make any decision. Jo provided very timely updates and was also very responsive. Jo also went above and beyond in terms of after-sales services.
DESIGNER
Jo
Manager, East Showroom
Renovation work well done! 5 star!
Had a very good experience with Darien. He is extremely creative and resourceful and that gave us a lot of confidence. We were also in a rush but Darien managed to give us what we wanted and managed to complete the renovation on time. Strong follow-up even after work is completed. Wanted to have a bigger master room so he designed a beautiful and practical way for us. Best customer service! Even 1 year after the handover, he is still active in our group chat and tackled our questions. The price can be a little steep. But for the work, I think it’s money well spent. More discounts will be wonderful.
DESIGNER
Darien
Manager, West Showroom
Thank you for helping us create our forever home!
We’re grateful to have met Ah Wei! He promptly prepared the agreement and helped us choose materials, impressing us with his efficiency. Throughout the renovation, he patiently listened to our ideas and shared his knowledge. He kept us informed of progress and was always responsive to our queries. He also stuck to our tight deadline and respected our budget, ensuring the quote was transparent and had no hidden costs. The after-sales service was impeccable too. We were in good hands. Thank you, Ah Wei and Starry Homestead, for helping us create our forever home!
DESIGNER
Ah Wei
Manager, West Showroom
Ability to communicate ideas effectively
Si Han was my choice of interior designer due to his good first impression and ability to communicate ideas effectively. He is prompt and responsive to my queries, even during late hours. His design proposals were realistic and cost-effective. During the renovation, he ensured that the mess was organised and kept me updated on the progress. He is able to understand my thoughts without much explanation and is able to recommend solutions that meet my needs. Overall, I am pleased with his performance and cannot think of any area for improvement as he is doing a great job.
DESIGNER
Si Han
Manager, West Showroom