DATA PROTECTION NOTICE
Starry Home Pte Ltd (“Starry Homestead”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).
This Data Protection Notice explains how we collect, use, disclose, store and protect your personal data when you interact with us through our website, social media platforms, marketing activities, events, consultations, or when engaging our services.
- PERSONAL DATA
“Personal Data” refers to data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access.
Depending on your interaction with us, we may collect personal data including but not limited to:
• Name
• Residential or mailing address
• Email address
• Telephone number
• Date of birth
• Nationality
• NRIC/FIN or other identification details (where required)
• Photographs and videos
• Property and renovation-related information
• Payment and billing information
• Employment and recruitment information
• Any other information voluntarily provided to us
- COLLECTION OF PERSONAL DATA
We may collect personal data when you:
• Submit an enquiry through our website
• Contact us by telephone, email, social media or messaging platforms
• Request a quotation or consultation
• Engage our interior design, renovation, styling, photography, videography or related services
• Participate in events, promotions, contests or surveys
• Subscribe to newsletters or marketing communications
• Apply for employment opportunities with us
• Visit our website
Where required by law, we will obtain your consent before collecting, using or disclosing your personal data.
- PURPOSES FOR COLLECTION, USE AND DISCLOSURE
We may collect, use and disclose your personal data for purposes including:
a) Responding to enquiries and requests;
b) Providing interior design, renovation, styling, photography, videography and related services;
c) Preparing quotations, proposals, contracts and project documentation;
d) Managing customer relationships and customer support;
e) Scheduling appointments, site visits and project consultations;
f) Processing payments and billing matters;
g) Conducting quality assurance and service improvement activities;
h) Sending updates relating to projects and services;
i) Sending marketing, promotional and advertising materials where consent has been provided or where permitted by law;
j) Managing contests, events, giveaways and promotional activities;
k) Recruitment and employment-related purposes;
l) Complying with legal, regulatory and governmental requirements;
m) Protecting our legal rights and interests; and
n) Any other purpose reasonably related to the above.
- PHOTOGRAPHY, VIDEOGRAPHY AND PROJECT SHOWCASE
In the course of providing our services, we may take photographs and videos of completed projects for documentation, quality control, marketing, advertising, portfolio and promotional purposes.
Where required, we will seek your consent before publishing identifiable photographs, videos or project information.
- WEBSITE USAGE, COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to improve user experience, analyse website traffic and support marketing activities.
We may use third-party services such as:
• Google Analytics
• Google Ads
• Meta (Facebook and Instagram) advertising tools
• Other analytics, marketing and customer relationship management platforms
These services may collect information such as browser type, IP address, device information, pages visited and usage behaviour.
You may disable cookies through your browser settings, although some website functions may be affected.
- DISCLOSURE OF PERSONAL DATA
We may disclose your personal data to:
• Employees and authorised representatives
• Contractors and subcontractors
• Professional advisers
• Payment service providers
• IT service providers
• Marketing and advertising service providers
• Photography and videography partners
• Government authorities, regulators or law enforcement agencies where required by law
• Other parties where disclosure is necessary to provide our services
We require such third parties to protect personal data and use it only for authorised purposes.
- TRANSFER OF PERSONAL DATA OUTSIDE SINGAPORE
We may transfer personal data outside Singapore where necessary for business operations, including the use of cloud storage, communication, analytics and software service providers.
Where such transfers occur, we will take reasonable steps to ensure that the personal data receives a standard of protection comparable to that required under the PDPA.
- WITHDRAWAL OF CONSENT
You may withdraw your consent for the collection, use or disclosure of your personal data by contacting us using the details provided below.
Upon receiving your request, we will process it within a reasonable period and inform you of any consequences that may affect our ability to continue providing services to you.
- ACCESS AND CORRECTION OF PERSONAL DATA
You may request access to or correction of your personal data held by us by contacting our Data Protection Officer.
- RETENTION OF PERSONAL DATA
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and business requirements.
When personal data is no longer required, it will be securely deleted, destroyed or anonymised.
- PROTECTION OF PERSONAL DATA
We implement reasonable administrative, physical and technical safeguards to protect personal data from unauthorised access, collection, use, disclosure, modification or loss.
While we strive to protect your personal data, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
- RECRUITMENT AND EMPLOYMENT APPLICATIONS
If you submit an employment application to us, we may collect, use and disclose your personal data for recruitment, evaluation, reference checks and employment-related purposes.
- CHANGES TO THIS NOTICE
We may amend this Data Protection Notice from time to time. Any updates will be published on our website and will take effect from the date of publication.
- CONTACT US
If you have any questions regarding this Data Protection Notice or wish to make a request relating to your personal data, please contact:
Data Protection Officer
Starry Home Pte Ltd (formerly known as Starry Homestead Pte Ltd)
Telephone: +65 6778 6866
By engaging our services, communicating with us, or using our website, you acknowledge that you have read and understood this Data Protection Notice.
Last updated: 25/03/2026