Positive Experience!
Overall, had a positive experience working with Ashley from this well-known firm, despite the higher cost. Ashley was patient, independent and did not disrupt the renovation process, while delivering the final project as expected. Communication was prompt, with only minor follow-ups towards the end. Would recommend Ashley to others looking for a reliable ID for their renovation project.
DESIGNER
Ashley
Manager, East Showroom
Expert-level!
Yong Jing gave us expert-level recommendations for our home design and renovation. He also provided good after service troubleshooting and helped us to find the necessary handymen for any issues we encountered over the past year. We will definitely recommend him for any future home renovation.
DESIGNER
Yong Jing
Manager, West Showroom
Great patience and understanding
Cavan, my Interior Designer, showed great patience and understanding of my renovation requests from Day 1. The renovations were completed well within my required timeline and we were able to move into our new house in mid-November last year (2020). What I appreciated most was the 2-year guarantee on any renovation works done by her contractors after handover, which gave me and my family peace of mind.
DESIGNER
Cavan
Manager, Central Showroom
Quick and Professional
During the planning phase, Ashton communicated the next steps clearly and pointed out areas to watch for. He was responsive, quickly answering all our questions, which was reassuring. He accommodated our schedule and timelines. The renovation process went smoothly with no major delays. Ashton ensured progress was made in good time and reminded us to prepare or purchase things needed in advance. The handover was on time and smooth. Even two months later, Ashton remained responsive and attended to all our follow-ups quickly and professionally.
DESIGNER
Ashton
Manager, East Showroom